Our Services

Comprehensive technical solutions—from daily IT support to custom software development.

In Detail

What's Included

Managed IT Support

We function as your dedicated IT department, handling everything from broken printers to server crashes.

  • 24/7 Monitoring: We catch issues before they cause downtime.
  • Vendor Management: We talk to your ISP and software vendors so you don't have to.
  • Unlimited Remote Helpdesk: Quick fixes via WhatsApp, phone, or remote control.

Outcome: No more "computer problems" slowing down your staff.

Microsoft 365 Consulting

Move your files and email to the cloud securely, and get the most out of your subscription.

  • Seamless Migration: Move email and data with zero data loss.
  • Security Hardening: Implementation of MFA, anti-phishing, and Conditional Access.
  • Teams & SharePoint: Setup for real-time collaboration and file sharing.

Outcome: Work securely from anywhere, on any device.

Google Workspace Solutions

We help you harness the power of Google’s cloud productivity suite to streamline communication and professionalize your brand.

  • Business Email: Custom @yourcompany.com addresses that build instant trust with clients.
  • Google Drive Setup: Centralized cloud storage with granular permission controls for your team.
  • Security & Admin: Implementation of 2FA and data loss prevention (DLP) to keep your workspace private.
  • App Integration: Connecting Gmail and Calendar with your favorite CRM and project management tools.

Outcome: A unified, high-speed ecosystem where collaboration happens in real-time.

Cybersecurity & Antivirus

Enterprise-grade protection scaled for small businesses to block ransomware and hackers.

  • Endpoint Protection: Next-gen antivirus that detects behavior, not just files.
  • Vulnerability Scans: We find weak spots in your network before hackers do.
  • Backup Strategy: Automated, encrypted backups to ensure data recovery.

Outcome: Peace of mind knowing your client data is safe (POPIA compliant).

Web & App Development

Custom digital solutions designed to look great and perform perfectly on mobile.

  • Performance First: Fast loading times and SEO-friendly structure.
  • Custom Integration: Connect your site to CRMs, payment gateways, or APIs.
  • Full Stack: From database design to polished user interfaces.

Outcome: A professional online presence that drives sales.

For Your Office

Managed IT Packages

Keep your business running with predictable, flat-rate IT support.

Remote Only

R350/user/mo
  • Unlimited Remote Support
  • Antivirus Included
  • Microsoft 365 Management
  • 8am - 5pm Helpdesk

Fully Managed

R650/user/mo
  • Includes Remote Plan
  • On-Site Visits (4hrs/mo)
  • Network Monitoring
  • 3rd Party Vendor Mgmt

SLA Retainer

CustomQuote
  • Guaranteed Response Times
  • 24/7 Emergency Support
  • Dedicated Account Manager
  • Quarterly Strategy Reviews
For Your Brand

Web & App Development

High-performance digital products built to scale.

Starter Web

R2,500/project
  • 5 Page Website
  • Mobile Responsive
  • Basic SEO
  • 1 Month Support

Business Pro

R5,000/project
  • 10 Page CMS Website
  • E-commerce Ready
  • Advanced SEO
  • 6 Months Support

Custom App

CustomQuote
  • Full Stack App
  • Database Integration
  • User Authentication
  • 12 Months Support
How We Work

Our Service Process

1. Discovery & Audit

We start by understanding your current infrastructure. Whether it's a security gap or a slow network, we diagnose the root cause first.

2. Strategic Proposal

We provide a clear roadmap and quote. No technical jargon—just a straightforward plan of how we fix the problem and what it costs.

3. Implementation

Our team executes the plan with minimal disruption to your daily operations. We handle the migration, installation, and configuration.

4. Ongoing Support

We don't just walk away. We provide training, documentation, and ongoing support to ensure your technology keeps working for you.

FAQ

Frequently Asked Questions

Our standard support hours are 8:00 AM – 5:00 PM (Mon–Fri). We provide 24/7 emergency support for critical incidents.
We aim to respond to support requests within 2 hours during business hours. Emergency incidents are triaged immediately and are available 24/7.
Migrations include assessment, mailbox migration planning, user licensing, data transfer (email and selected files), security configuration, and a post-migration verification and handover.
Yes, our Fully Managed plans include scheduled on-site visits for hardware checks and physical maintenance. We also provide ad-hoc on-site support for specific projects in our service areas.